The integrity, reputation and profitability of United Technologies depend upon the
individual actions of our directors, officers, employees and representatives all over
the world. Each is responsible and accountable for compliance with our Code of
Ethics. And each of us shares a goal to be world class in all that we do — aiming for
outstanding operational and financial performance, the highest ethical standards,
the safest work environment and the best compliance practices.
Taking Responsibility for Our Actions
In 2012, we entered into agreements with the U.S.
Department of Justice and the U.S. Department of
State to resolve a number of enforcement actions
related to export licensing requirements. We have
taken considerable steps to strengthen our export
licensing compliance program and continue to build
on this progress so that it will be as renowned for
excellence as are our people and products.
Maintaining an Ethical Culture
The Code of Ethics embodies our commitment to
promoting an environment of trust, respect and
integrity. This includes communicating openly,
honoring all commitments and holding ourselves
accountable to the highest standards.
Maintaining an ethical culture requires a coordinated
and disciplined approach across every country
where we operate. Our network of Business Practice
Officers (BPOs) plays a critical and valuable role by
facilitating open communications, providing ongoing
training and investigating allegations of wrongdoing.
Here are a few of them.
Winning the trust and confidence of the people we serve can be challenging. Building trust is really critical for becoming an effective BPO.
culture is an
as opposed to a
that we regularly build
I have three principal
priorities: to protect
reputation by making
sure we have a
high ethical culture;
to ensure we are
in legal compliance
in everything we do;
and to be a role model
and inspiration to my
UTC Climate, Controls
operate at a peer
level rather than as a
corporate overseer, we
are able to have a real
impact in helping all
the appropriate action
or behavior in the varied
UTC Climate, Controls
It is important to lead
by example and be
a role model. BPOs
assist and guide
employees in making
sure that we succeed
as an organization by
doing business the
United Arab Emirates
As a BPO, it is imperative that I do all I can to protect the company. This means devoting much of my time to ensuring that employees, suppliers and contractors work ethically and comply with all laws and regulations.
Mem Martins, Portugal
It is very important
that we operate
our business in an
ethical manner. Being
responsible for ensuring
this is very rewarding. I
appreciate the trust
the organization has
placed upon me as
UTC Aerospace Systems
All of us with Chengdu Aerotech Manufacturing are working hard to make this facility the world-class center of excellence for Pratt & Whitney in the region. We believe the highest standards of ethics and business conduct are fundamental to our success.
Pratt & Whitney